Privacy Policy

Information you share with us

Our enquiry forms ask for your name, mobile number, state, city or locality, property type, service required and an optional description of your requirements. Please avoid including financial details, identity documents or other sensitive information in the description.

If you contact us by phone, email or WhatsApp, we may receive information you choose to share during that conversation.

How the enquiry form and WhatsApp work

The form prepares a WhatsApp message containing the details you enter. After successful validation, a short confirmation step opens WhatsApp. You can review the message before sending it. Buildcare receives the enquiry on WhatsApp only after you send the message.

The confirmation flow temporarily keeps the prepared message in your browser’s session storage. It removes that temporary entry when the confirmation page reads it. It does not put your form details in the confirmation page URL or intentionally send those details to analytics.

If browser storage is unavailable, the form opens WhatsApp directly. Submitting this website form does not itself create a booking, confirm a quotation or send a WhatsApp message automatically.

Why we use information

• To respond to enquiries and discuss suitable services.
• To understand the affected property, location and project requirements.
• To arrange site discussions, prepare quotations and manage work you request.
• To maintain relevant business records and help protect the website.

Technical information, cookies and analytics

Our hosting, security and website service providers may process technical information such as IP addresses, browser information, requested pages and timestamps to deliver, secure and troubleshoot the website. WordPress and installed website tools may use cookies or similar technologies for their functions.

The enquiry confirmation flow prepares a conversion event named generate_lead with a form identifier and enquiry type. Names, phone numbers, locations and message contents are not included in that event. As of this policy date, no Google Analytics or Google Tag Manager tracking ID was detected on this website. Preparing an event alone does not transmit it to a Google Analytics property.

If analytics tools are enabled later, this policy will be updated to describe the tools and applicable choices. You can manage cookies through your browser settings; restricting storage may affect some website functions.

Service providers and external links

We use website hosting and communication services to operate this website and respond to enquiries. WhatsApp is a separate service with its own terms and privacy policy. Once you open or use an external service, its policies apply to its processing of your information.

We do not sell the information provided through our enquiry process. Information may be shared with service providers or people assisting with your requested service where necessary, or where required by applicable obligations.

Read WhatsApp’s Privacy Policy

Retention and security

Enquiries and related communications may remain in our business communication records for as long as needed to respond, manage requested work and meet relevant recordkeeping obligations. We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can choose not to complete the form and contact us through another listed channel. You may contact us to ask about the information you have shared, request corrections or request deletion. We may need to verify your identity and consider any relevant recordkeeping obligations before completing a request.

The website and enquiry forms are intended for people seeking property services, rather than for children to submit personal information.

Contact Buildcare

For privacy questions or requests, contact Buildcare Waterproofing Solutions:

• Email: buildcarewaterproofing2020@gmail.com
• Phone: +91 9666 802 020
• Location: Hyderabad, Telangana, India

We may update this policy when our website or information practices change. The date above identifies the latest revision.